Office "what is it they call those places where trains stop"

You know how several store chains call themselves depot. Well, the one that has office supplies is a chain that does not deserve anyone's business. The reason I believe this is that a couple of years ago I picked up a headset to use with some software I bought. I never opened the packaging or used the product in any way. I still had the original bag and receipt. I am somewhat busy so I didn't return it right away. When I did attempt to return it, they wouldn't give me my money back. They said that it is a technology product and we do not give out refunds after a certain period of time. Interestingly enough though, they were still selling this same exact product. Well for those of you who don't know this, I am very Irish and do not have a good filter that stops me from telling people how wrong they are, so I proceeded to do so. The person with whom I spoke, okay maybe berated, told their manager that I had stormed off, jumped on my motorcycle and tore up the parking lot. Not even close to true. I spoke to the manager, made peace and ended up getting a store credit. So we were kinda cool.

So cool in fact that they sent me coupons recently, one of which had a card that was good for $20 off a $100 purchase. Well I wanted a cash register; we are going to use one at the Midwest Motorcycle Swap Meet. Oh but I digress just to give a shameless plug to my event. So I am about to get some copies made and I am talking to this assistant manager and telling him what I plan to do. He then tells me that the cash register is a technology item and that if I would have read the very small print on the back of this card I would know that technology items were one of the things I couldn't use my card on. Well my Irish did get raised and I believe I may have offered him a suggestion as to where he could put that card. He informed me that everything on one side of the store is a technology item and therefore not an item that the card could be applied to. I happened to notice a manual cash drawer sitting in the same area as the cash register I was going to purchase. I asked if that would be considered a technology item and he said it was considered such by the management. I asked him does that seem right to you? He said he could see my point.

This is a company that I feel uses deception to lure people into their stores and then provides crap customer service, often hiding behind company policy. I may be older than most of you, but I do know this. I know my father managed K-Marts for his whole career and back then, they didn't treat people like this. In fact I have worked for K-Mart myself and have been talked to about letting people cheat the company even when it is obvious that is what they were trying to do. I urge you to not patronize a store that behaves the way this office store does. Instead I suggest you do business with places that treat you the way they would probably like to be treated. You know that golden rule thing. I know that is how I try to do business.

But not only did the office store lose business today, I am getting one for cheaper delivered to my home from an Ebay shop. So all's well that ends well!